BALIGO.BIKE

RENT TERMS

1. TERM OF RENTAL AND TERMS AND CONDITIONS OF BOOKING / PAYMENT

1.1 The minimum rental period for a vehicle is 3 days.
1.2 The rental period of the vehicle is determined based on the selected dates and the number of rental days on the baligo.bike website and is indicated in the rental agreement upon receipt of the vehicle. If you need to extend the rental period, you must notify at least 48 hours before the date of return of the vehicle. If the vehicle used by the customer is already booked for subsequent dates, you will be offered an alternative replacement if available. The default renewal cost is calculated from the standard service rates.
1.3 Payment of the rental must be made in full directly at the time of booking on the baligo.bike website or at the time of picking up the vehicle in Bali. Payment is made in cash in US dollars (USD), euros (EURO), Australian dollars (AUD), Indonesian rupiahs (IDR) and other currencies at the current rate.
1.4 If you contacted us while already on the island of Bali or did not have time to pre-book the necessary vehicle, we will try to promptly deliver the selected model upon request, if it is available, or we will offer a suitable alternative.
1.5 In case of early termination of the rental or cancellation of the reservation at the initiative of the tenant, the lessor returns 50% of the cost of the remaining rental period of the vehicle for more than 3 days. Refunds are not possible in the following cases:

  • When renting for a minimum period of 3 days

 

2. DRIVER’S LICENSE AND SHIPPING/RETURN POLICY

2.1 Officially, in order to drive a vehicle in Indonesia, you must have a valid international driving license with the appropriate category.

2.2 The cost of renting vehicles includes free delivery and returns under the following conditions:

  • Delivery and return times are between 9.00 and 19.00 Bali time.
  • The tenant must provide the location for delivery / return, convenient time and other details no later than 24 hours.
  • The place of delivery and return must be within 25 km of the company’s office located in Canggu area. The following areas of Bali fall within the free delivery zone: Kuta, Seminyak, Kerobokan, Canggu, Nusa Dua, Jimbaran, Sanur, Bukit, South Ubud, Denpasar

2.3 To clarify the possibility and cost of delivery to remote areas (Amed, Candidasa, Lovina, Balian, Medevi, northern Ubud) or for delivery / return during hours that do not coincide with office work, please consult with managers in advance.
2.4 If the tenant does not have the opportunity to return the vehicle personally, it is necessary to notify the manager in advance to agree on the return procedure.

3. VEHICLE INSURANCE AND CUSTOMER LIABILITY

3.1 The Lessor provides a free option with full insurance against damage as a result of an accident / fall and theft of a vehicle for all motor vehicles (scooters and motorcycles).
Motorcycle insurance does not cover damage in the following cases:

  • Damage to tires due to a puncture or cut due to the fault of the lessee, the lessee is responsible for repairing the damage (glue, inflate the tire). If the tire needs to be replaced due to wear (no markings, the tread is worn off, the tire itself is torn), then this is the responsibility of the lessor.
  • Necessary replacement of the battery due to its complete discharge due to the fault of the tenant (headlights on, dimensions, etc.).
  • Intentional damage to the vehicle.
  • Using the vehicle when leaving public roads (eg beach, mountains, field, jungle, etc.).

3.3 In the event of an incident in which the rented vehicle was damaged, the client is obliged to notify the lessor within 24 hours of the accident and provide the necessary information. If the necessary information was not provided within the allotted time, the tenant assumes all responsibility for damage.
3.4 It is forbidden to repair the rented vehicle independently or in any service (including official dealers) without permission from the lessor. The landlord will not cover the cost of repairs made without agreement, and also has the right to impose a fine on the tenant in the amount of 100 USD + the amount of damage caused.
3.5 The Renter bears full responsibility in case of damage to a third party as a result of the incident. инцидента.
3.6 The Renter is fully responsible for the vehicle and any consequences caused by the transfer of the vehicle to a third party not specified in the rental agreement.
3.7 The Renter is fully responsible for any damage to the vehicle when leaving public roads (eg beach, mountains, field, jungle, etc.).
3.8 In case of loss or significant damage to the motorcycle helmet, the renter is obliged to reimburse the cost of purchasing a new analogue.
3.9 In case of loss of the vehicle key, the tenant is obliged to reimburse the cost of restoring a new analogue in the amount of $100.
3.10 All rented vehicles are provided along with the original registration of the vehicle, in case of loss of documents, the renter will be charged a fine of $100.
3.11 In the event that the lessee violates the terms of this agreement, the lessor has the right to immediately pick up the vehicle without reimbursement of the rental price.
3.12 The Lessor is not liable for damage, loss, injury and death caused to the Lessee or the Lessee to other road users, drivers or passengers involved in accidents. The Lessor shall not be liable for failure to perform its obligations due to problems beyond the reasonable control of the Company, including, but not limited to, administrative actions, fire, flood, epidemic, war, riots and terrorism. The landlord is not responsible for any illegal activities or actions against the law of the Republic of Indonesia.

4. ADDITIONAL SERVICES AND FEATURES

4.1 The Renter is provided with daily technical support from 9:00 to 20:00 in Bali. This service is free of charge if the problem with the equipment is not the fault of the tenant. The cost of the service, in the case of the fault of the tenant, is 25 US dollars.
4.2 With any rented motorcycles, two helmets in good condition are provided. Helmets for children are available upon request at no extra cost. Please inform the manager in advance if helmet size S, M or L is required. In case the helmet does not fit, a free replacement will be provided at the Canggu office.

5. LIMITATIONS AND ADDITIONAL TERMS

5.1 Re-issuance of the concluded agreement for another tenant with the preservation of the current lease terms is possible for an additional fee of $20.
5.2 All rental vehicles are subject to mileage limitation.
5.3 It is forbidden to leave the island of Bali on the rented equipment.